Terms of Service

OUR SERVICES

Mastt (“Company”, “we”, “us”, or “our”) provides the mobile application Mastt (“App”), the website (the “Site”), and related products and services (collectively, the “Services”).


Mastt provides a platform that enables users to create and manage personal commitments. Users may set specific tasks or goals within the App and associate those tasks with a monetary pledge. If the user fails to complete a task by the deadline they set, the pledged amount may be collected in accordance with the rules and features of the App. If the task is completed on time, no payment is collected.


The Services are designed to use financial incentives to encourage task completion and discourage procrastination. Mastt does not guarantee that use of the Services will result in achieving any personal, professional, or financial outcomes.


The Services are intended for users who are at least 18 years old. By accessing or using the Services, you represent that you are at least 18 and that your use of the Services complies with all applicable laws.

Accessing the Services from jurisdictions outside the Netherlands is at your own initiative, and you are responsible for compliance with local laws. The Services may not be suitable for users subject to specific industry regulations, such as HIPAA or GLBA.

YOUR SERVICE PROVIDER


The Services are provided by:


Mastt

Registered in the Netherlands

Address: Kinkerstraat 259B

Company registration number: 98126644

INTELLECTUAL PROPERTY RIGHTS

Mastt owns or licenses all intellectual property rights in the Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, and other content (collectively, the “Content”). The Content is protected under copyright and other applicable intellectual property laws in the Netherlands and internationally.


Subject to your compliance with these Terms, Mastt grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and to download or print a copy of the Content solely for your personal, non-commercial use. Except as explicitly permitted, no part of the Services or Content may be copied, reproduced, transmitted, distributed, or exploited for commercial purposes without Mastt’s prior written consent.


Requests for additional uses of Content should be directed to support@mastt.app. Any breach of this section constitutes a material breach of these Terms, and your right to use the Services will terminate immediately.


USER REPRESENTATIONS

By using the Services, you represent and warrant that:

  1. All registration information you submit is true, accurate, current, and complete.
  2. You will maintain the accuracy of your registration information and promptly update it as necessary.
  3. You have the legal capacity to enter into these Terms and to comply with them.
  4. You are not a minor in the jurisdiction in which you reside.
  5. You will not access the Services through automated or non-human means, including bots or scripts.
  6. You will not use the Services for any illegal or unauthorized purpose.
  7. Your use of the Services will not violate any applicable law or regulation.


If you provide any untrue, inaccurate, or incomplete information, Mastt reserves the right to suspend or terminate your account and deny access to the Services, in whole or in part.


USER REGISTRATION

You may be required to register to access or use certain features of the Services. When you register, you agree to:

  1. Provide accurate, current, and complete information.
  2. Keep your account credentials, including your password, confidential.
  3. Accept responsibility for all activity under your account.


Mastt reserves the right to remove, reclaim, or change any username you select if it is deemed inappropriate, offensive, or otherwise objectionable in our sole discretion.

You agree to notify us immediately of any unauthorized use of your account or any other security breach.


PURCHASES AND PAYMENT

Mastt allows users to set monetary pledges associated with tasks they create in the App. If a task is not completed in accordance with the App’s rules, the pledged amount may be collected through our payment processor.


By using the Services, you agree to:

    • Provide current, complete, and accurate payment information.
    • Authorize Mastt and its payment processor to charge your selected payment method for any pledges owed under the App’s rules.
    • Promptly update your payment details, including card expiration date and billing information, to ensure successful processing.


Mastt uses Stripe to process all payments. By using the Services, you also agree to comply with Stripe’s terms of service. Mastt is not responsible for any errors, interruptions, or issues related to Stripe’s payment processing.


Refunds.

Users may request a refund of any collected pledge within [30] days of the transaction. Refunds will be granted on a no-questions-asked basis and processed through Stripe. Mastt reserves the right to deny refund requests submitted after this period.


Mastt reserves the right to correct processing errors, refuse or limit transactions, and cancel or adjust transactions that appear fraudulent, unauthorized, or in violation of these Terms.

PROHIBITED ACTIVITIES

You may not use Mastt for any purpose other than those permitted by these Terms and applicable law. Prohibited activities include, but are not limited to:

  1. Systematically retrieving or copying data or content from Mastt without written permission from Mastt.
  2. Attempting to trick, defraud, or mislead Mastt or other users of the Mastt app.
  3. Circumventing or interfering with security features of Mastt.
  4. Disparaging, harming, or otherwise interfering with Mastt.
  5. Using information obtained from Mastt to harass or harm others.
  6. Submitting false reports or abusing Mastt support services.
  7. Engaging in any illegal activity or violation of applicable laws or regulations.
  8. Uploading or transmitting viruses, malware, or other disruptive material.
  9. Using automated systems, scripts, or bots to access or interact with Mastt without permission.
  10. Copying, adapting, reverse engineering, or decompiling Mastt software except as allowed by law.
  11. Collecting user data or personal information for unauthorised purposes, including unsolicited advertising.
  12. Using Mastt to compete with us or for unauthorised commercial purposes.

Violation of these prohibited activities may result in suspension or termination of your Mastt account and legal action, if applicable.

USER GENERATED CONTRIBUTIONS

Mastt may allow you to create, submit, post, display, transmit, or distribute content and materials through the app (“Contributions”). Contributions may include text, images, video, audio, graphics, comments, suggestions, or other material. By submitting Contributions in Mastt, you represent and warrant that:

  1. You own the Contributions or have all necessary rights, licenses, and permissions to submit them.
  2. Contributions do not infringe the intellectual property, privacy, publicity, or other rights of any third party.
  3. Contributions are not false, misleading, harmful, abusive, defamatory, obscene, or otherwise objectionable.
  4. Contributions do not constitute unsolicited or unauthorized advertising, promotional materials, or spam.
  5. You have obtained consent from all identifiable individuals appearing in your Contributions.


You retain ownership of your Contributions. By submitting them through Mastt, you grant us a non-exclusive, worldwide, royalty-free license to access, store, use, reproduce, display, perform, and distribute your Contributions for purposes of operating and improving Mastt.

You are solely responsible for your Contributions and agree to indemnify us for any claims arising from them.

CONTRIBUTION LICENCE

By submitting Contributions through Mastt, you grant us a non-exclusive, worldwide, royalty-free, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such Contributions in connection with operating, promoting, and improving Mastt.


You retain ownership of your Contributions and any associated intellectual property rights. You agree that Mastt may use your Contributions without providing compensation or credit, but Mastt will make reasonable efforts to attribute Contributions when appropriate.

You are solely responsible for your Contributions and for any legal issues, claims, or liabilities arising from them. You agree to indemnify Mastt for any losses or damages resulting from your Contributions.

MOBILE APPLICATION LICENCE

Use Licence

We grant you a revocable, non-exclusive, non-transferable, limited right to install and use Mastt on your devices in accordance with these Terms. You may not:

  1. Decompile, reverse engineer, disassemble, or attempt to derive the source code of Mastt, except as permitted by law.
  2. Modify, adapt, translate, or create derivative works from Mastt.
  3. Violate applicable laws or regulations using Mastt.
  4. Remove, alter, or obscure any proprietary notices within Mastt.
  5. Use Mastt for unauthorized commercial purposes or revenue-generating activities.
  6. Make Mastt available over networks or shared environments without permission.
  7. Use Mastt to create products or services that compete with or substitute Mastt.
  8. Send automated queries or unsolicited communications using Mastt.
  9. Use our intellectual property from Mastt to develop or distribute separate applications or devices.


Apple and Android Devices

If Mastt is obtained via an app distributor (e.g., Apple App Store, Google Play), you also agree to the distributor’s terms. We are responsible for maintenance and support as described in these Terms, but app distributors are not. You must comply with any third-party agreements (e.g., VoIP services) when using Mastt.

You confirm that you are not located in a country under U.S. embargoes or listed as a prohibited party and that you comply with applicable law when using Mastt.


SERVICES MANAGEMENT

We reserve the right to manage Mastt in order to protect the app, users, and our rights. This includes, but is not limited to:

  1. Monitoring Mastt for violations of these Terms.
  2. Taking legal action against users who breach these Terms.
  3. Removing or restricting access to any Contributions that violate these Terms.
  4. Removing files or content that are excessive, burdensome, or interfere with Mastt’s operation.
  5. Managing Mastt to ensure proper functioning and protection of our systems.

We are not liable for interruptions, errors, or temporary unavailability of Mastt due to maintenance, technical issues, or other causes beyond our control.

PRIVACY POLICY

We value your privacy. By using Mastt, you consent to the collection, use, and processing of your data as described in our Privacy Policy, which is incorporated into these Terms.

Data may be transferred and processed in the Netherlands, regardless of where you access Mastt. By using Mastt outside the Netherlands, you consent to this transfer and processing in accordance with Dutch law.

TERM AND TERMINATION

These Terms remain in effect while you use Mastt. We may, at its sole discretion and without notice or liability, deny access to Mastt to any person for any reason, including breach of these Terms or applicable law.

We may terminate or suspend your account at any time, delete your content, or restrict access to Mastt. You may not create a new account under your name or another name if your account is terminated or suspended. We reserve the right to pursue legal action in such cases.

MODIFICATIONS AND INTERRUPTIONS

We may update, change, or remove content from Mastt at any time without notice. Mastt may experience temporary interruptions, errors, or downtime due to maintenance or technical issues.

We are not liable for any loss, damage, or inconvenience caused by unavailability of Mastt. Nothing in these Terms obligates us to maintain or provide updates, corrections, or new features.

GOVERNING LAW

These Terms are governed by the laws of the Netherlands. The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

If you are a consumer residing in the EU, you retain the protections granted by the mandatory laws of your country of residence. The company and you agree to submit to the non-exclusive jurisdiction of the courts of Amsterdam, the Netherlands, for disputes arising under these Terms.

DISPUTE RESOLUTION

Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms (each a “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly excluded below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations begin upon written notice from one Party to the other.


Binding Arbitration
Any Dispute arising from the relationship between the Parties under these Terms shall be determined by a single arbitrator chosen in accordance with the Arbitration and Internal Rules of the European Court of Arbitration, part of the European Centre of Arbitration, having its seat in Strasbourg, and in force at the time the arbitration application is filed. Adoption of this clause constitutes acceptance of those rules. The seat of arbitration shall be Amsterdam, Netherlands. The proceedings will be conducted in English, and Dutch law shall govern substantive issues.


Restrictions
 The Parties agree that arbitration shall be limited to the Dispute between the Parties individually. To the fullest extent permitted by law:
 (a) no arbitration shall be joined with any other proceeding;
 (b) no Dispute may be arbitrated on a class-action basis or using class-action procedures; and
 (c) no Dispute may be brought in a representative capacity on behalf of the general public or any other persons.


Exceptions to Informal Negotiations and Arbitration
 The Parties agree that the following Disputes are not subject to informal negotiation or binding arbitration:
 (a) any Dispute seeking to enforce, protect, or concerning the validity of a Party’s intellectual property rights;
 (b) any Dispute arising from allegations of theft, piracy, invasion of privacy, or unauthorized use; and
 (c) any claim for injunctive relief.

If any portion of this provision is deemed illegal or unenforceable, neither Party will be required to arbitrate any Dispute falling within that portion, and such Dispute shall instead be decided by a court of competent jurisdiction. The Parties agree to submit to the personal jurisdiction of that court.

CORRECTIONS

Mastt may contain errors, inaccuracies, or omissions, including in descriptions, pricing, availability, or other content. We reserve the right, at its sole discretion, to correct, update, or modify any content on Mastt at any time without prior notice.

While we strives to provide accurate and up-to-date information, it does not guarantee that all content is complete, current, or error-free. You acknowledge that reliance on any information on Mastt is at your own risk.

We shall not be liable for any loss or damage arising from such errors or omissions, or from your use of any corrected or updated content.

THIRD-PARTY CONTENT AND LINKS

Mastt may include links, references, or content from third-party websites or services. These links are provided for convenience only, and we do not endorse, control, or guarantee the accuracy, completeness, or quality of such content.

You acknowledge and agree that your access to, or use of, any third-party content or services is at your own risk, and we shall not be responsible or liable for any loss, injury, or damage resulting from such access or use.

DISCLAIMER

Mastt is provided “as-is” and “as-available.” Your use of Mastt is at your own risk. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no representations regarding the accuracy, completeness, or reliability of the content on Mastt or any third-party websites linked to Mastt. We are not responsible for:

    • Errors, inaccuracies, or omissions in content;
    • Personal injury or property damage of any kind resulting from your use of Mastt;
    • Unauthorized access to, or use of, any secure servers or personal information;
    • Interruptions or cessation of service;
    • Malware, viruses, or other harmful components transmitted via Mastt;
    • Losses arising from your reliance on content provided via Mastt.

We do not endorse or guarantee any third-party products or services advertised or available through Mastt. You should exercise caution and apply your own judgment when interacting with third parties through Mastt.

LIMITATIONS OF LIABILITY

To the fullest extent permitted by law, the Company, its affiliates, officers, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including lost profits, revenue, or data, arising from your use of Mastt, even if we have been advised of the possibility of such damages.


Our total liability to you, regardless of cause or theory of liability, shall not exceed the amount you paid, if any, for access to Mastt during the 12 months preceding the claim. Certain jurisdictions may not allow limitations on implied warranties or exclusion of certain damages; in such cases, some of the above limitations may not apply, and you may have additional rights.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Company, its affiliates, officers, agents, and employees from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from:

Your use of Mastt;

Your breach of these Terms;

Any misrepresentation or warranty made by you;

Violation of third-party rights, including intellectual property;

Any harmful actions toward other Mastt users.

We reserve the right, at our own expense, to assume the exclusive defense of any claim and you agree to cooperate fully in such defense.

USER DATA

We may collect and store certain information you provide through Mastt for operational purposes. While we perform routine backups, you are solely responsible for your data. We iare not liable for any loss or corruption of data and you waive any claims arising from such incidents.

ELECTRONIC COMMUNICATIONS

By using Mastt, sending emails, or completing online forms, you consent to receive electronic communications. Electronic agreements, notices, disclosures, and records satisfy any legal requirement for written communication. You agree to the use of electronic signatures, contracts, and records, and waive any requirement for non-electronic forms of communication or payment.

CALIFORNIA USERS

If you are a California resident and have an unresolved complaint, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at:
 1625 North Market Blvd., Suite N 112, Sacramento, California 95834
 Phone: (800) 952-5210 or (916) 445-1254

MISCELLANEOUS

These Terms, together with any policies or rules posted on Mastt, constitute the entire agreement between you and the Company. Failure to enforce any provision does not waive rights. The Company may assign its rights and obligations at any time. We are not liable for events beyond its reasonable control. If any provision is deemed invalid or unenforceable, it is severable, and the remainder remains in effect. No agency, partnership, or employment relationship is created by these Terms.

INTELLECTUAL PROPERTY

All content, features, and functionality on Mastt, including but not limited to text, graphics, logos, designs, images, software, and trademarks, are the property of the Company or its licensors and are protected by Dutch and international intellectual property laws.

You may use Mastt and its content only for personal, non-commercial purposes, unless explicitly authorized by us. Any unauthorized use, reproduction, modification, distribution, or display of Mastt’s content is strictly prohibited and may result in legal action.

TERMINATION

Wemay suspend or terminate your access to Mastt, or any part thereof, at any time, with or without cause, and with or without notice. Termination does not relieve you of any obligations incurred prior to the termination date. Sections that by their nature survive termination, including but not limited to Intellectual Property, Limitation of Liability, Indemnification, and Governing Law, will continue in full force.

SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable in any respect, the remainder of these Terms shall remain valid and enforceable to the fullest extent permitted by law. The Parties agree to replace any invalid or unenforceable provision with a valid provision that most closely approximates the intent and economic effect of the original provision.

ENTIRE AGREEMENT

These Terms, together with any other legal notices or agreements referenced herein, constitute the entire agreement between you and the Company regarding your use of Mastt and supersede all prior or contemporaneous understandings, communications, or agreements, whether written or oral, relating to the subject matter herein.